About Us

Peter Sherwin 

Bay of Plenty based, Pete's 30 years working in the tertiary sector began as a REAP Community Education Organiser.  His most recent institutional position was as Academic Director at Bay of Plenty Polytechnic in Tauranga.   As such he had ultimate responsibility within the organisation for: programme delivery; academic policy, standards and audit; academic partnerships; and managing the polytechnic's international student operation. 

Pete has completed a significant number of strategic projects for tertiary institutions throughout New Zealand and internationally.  His qualifications include an MBA and a Post Graduate Certificate in Business Research.  Pete is a Lead Evaluator with NZQA and a professional advisor to the NZQA targeted review process.  From rural beginnings he remains passionate about the outdoors where he can be found most weekends. He lives on a kiwifruit orchard in Katikati with his wife, two Dobermans and a three-legged cat.

Tracey Harkness

Tracey has worked in and around the tertiary education and workplace training sectors for 16 years in a range of teaching, consulting and leadership roles both in New Zealand and the Middle East. 

She holds a Commerce degree from Victoria University, a Postgraduate Diploma in Management Studies from the University of Waikato and an MBA from Deakin University.  She has also completed several qualifications in adult learning and assessment, including workplace assessor. 

Tracey specialises in business education, workshop facilitation, aligning workplace training to qualifications; and programme development.  She also has proficiency in moderation; development of education resource materials; considerable project management expertise and an excellent understanding of the education sector and the ITO world.  She is solutions focused.


Ross Scobie

Ross is based in Whangarei and is a former Director of Academic Services and more recently Director of Institutional Quality at a medium sized polytechnic. He has extensive experience in teaching, the provision of educational services, academic quality, negotiating and implementing academic agreements, programme development and change management.  Ross is an NZQA Professional Advisor to the Targeted Review and a member of the NZQA’s pool of External Evaluators.  He is also a skilled mediator with registration as a Panel Member of LEADR (Association of Disputes Resolvers).  Ross holds a BSc(Hons) degree and served for several years as a Council member of a tertiary institution.

Rika Milne

Rika has been working in the tertiary sector since 1996.  Rika came from a background in environmental management and has a MSc majoring in natural resource management.  Rika worked for nine years teaching and co-ordinating the highly successful undergraduate Marine Studies Programme at Bay of Plenty Polytechnic.

Since leaving formal employment in 2004, Rika has successfully contracted to a range of organisations across the education and government sector.  She directed and then co-directed Indigo Pacific for thirteen years, and has also worked as part of the Arahanga team since 2004.  Rika specialises in curriculum and resource development, and education related research.  Rika has a passion for sustainable living.  She lives in Mount Maunganui and when not spending time with her children and whānau, Rika likes to practice yoga, or be on, under and around the sea.

Lindsay Olney

After many years spent developing, delivering and leading programmes in the tertiary environment,  Lindsay’s academic interests now centre on vocational pathways and lifelong learning.  Her Master of Arts degree focussed on managing change in the ever-changing polytechnic sector.  Current activities involve PTE registration and start up activities and NZQA requirements for compliance with quality assurance, policies and procedures. 

Lindsay welcomes the challenge faced by tertiary providers to undertake learner-focused internal and external self-assessment, evaluation and review,  and to deliver training that provides graduates; their families and communities, with sustainable economic futures.    She is also a keen walker, enjoys playing and watching tennis and encouraging the sporting pursuits of her grandchildren.

Carmel O’Neill-Gregory

Carmel has worked in both the health and tertiary education sectors.  As a Registered Comprehensive Nurse she has held clinical and management roles within, District Health Boards and the NGO sector, specialising in mental health, over 14 years. Carmel's tertiary education experience is PTE based, managing and operating a successful PTE for a decade with key responsibilities for academic and organisational quality assurance.

Carmel is focused on relevant and real outcomes for learners and this is a primary motivator in all her current project and evaluative work within tertiary education and health.  For the past five years she has been a Lead Evaluator with NZQA undertaking External Evaluation and Reviews of tertiary education organisations.

Carmel is Auckland based living in Pukekohe and enjoys time with family and friends, while trying to maintain a small lifestyle property.

Clive Cornford

Clive has held a variety of research and academic roles across the tertiary sector in the UK, Australia, Canada and New Zealand. An experienced senior higher and vocational education manager, is also extensively involved with curriculum development, quality assurance, leadership of academic groups, change management and stakeholder engagement. He has worked across university, ITP and PTE sectors.

​Clive has a PhD in Biological Sciences from the University of Exeter, UK. He is regularly contracted to NZQA as an accreditation panel chair or member, degree monitor or EER team evaluator.  Clive and his family are located in Horowhenua. 

Alice Jones

Alice's passion has always been with the environment and this began about 20 years ago with a Master of Science (Hons) at Auckland University majoring in ecological restoration and zoological physiology.

Her tertiary education experience is in senior academic and managerial roles at an institute of technology.  Alice also coordinated student research whilst continuing her own research in several ecological projects throughout NZ.  Alice is also a qualified ESL teacher, having taught Business English, in Japan and NZ.  Her work with Arahanga is mainly in research, instructional design and educational resource design.

Alice has been inspired by the industry training she has undertaken for a New Zealand ITO; facilitating courses to a wide range of business people. Here she has realised the need for sound communication skills in industry.

Lois Kelly

Lois’s academic career has centred around both the secondary and tertiary education sector.  Now based in the central North Island, Lois’s management background was as a Head of School and Dean at two regional polytechnics and a Centre Manager with a University Language Institute.  As such, she has experience in academic and operational management and leadership; academic development; programme delivery; and human resource management.  Lois has been a member of numerous industry and academic bodies.  Her qualifications include a Master in Management (Distinction) and a Post Graduate Diploma in Business and Administration (Management).

Greg Hendren

Greg has worked in the higher education sector for over 25 years in roles including academic support, communications teaching and staff training.

Working extensively with both learners and educators, along with a supporting background in adult education theory, allowed Greg to develop valuable insights into the teaching and learning process. This work with learners, especially those who had not enjoyed prior success in the compulsory education system, led naturally to a strong interest in how teachers constructed learning activities. In particular, constructive alignment of learning outcomes, learning and teaching activities, resource development, assessment construction and moderation press his buttons.

Greg has previously worked for three polytechnics (NZ and Bahrain) and a UK university (Syria and Qatar). In a previous life he was a primary teacher, and additionally possesses NZQA unit standards in assessment and a M Ed (Tertiary Education). In his free time, Greg enjoys reading, cycling and sports allowing him to get out on the water.

Hana Lambert

Hana has had a range of roles in the tertiary sector over the last 25 years and loves working in this dynamic and constantly evolving environment. Hana has worked for a regional Polytechnic, the University of Otago, Unitec, and she established and managed the University of Canterbury's Student Recruitment and Development Office in Auckland. Her work has included management roles in student services, student recruitment, marketing and communication. Hana has a Bachelor of Social Science from the University of Waikato and a Graduate Diploma in Career Development.

Hana has extensive experience in Career Education and Development in private practice and secondary school
schools and has had governance roles in the tertiary and compulsory education sectors. 

Hana is from Ngati Maniapoto and Ngati Maniapoto and is passionate about making a difference in the future of young Maori and Pasifika through education and training.