About Us


Tracey Harkness

Tracey has worked in and around the tertiary education and workplace training sectors for 20 years in a range of teaching, consulting and leadership roles both in New Zealand and the Middle East. 

She holds a Commerce degree from Victoria University, a Postgraduate Diploma in Management Studies from the University of Waikato and an MBA from Deakin University.  She has also completed several qualifications in adult learning and assessment, including workplace assessor. 

Tracey specialises in business education, workshop facilitation, aligning workplace training to qualifications; and programme development.  She also has proficiency in moderation; development of education resource materials; considerable project management expertise and an excellent understanding of the education sector and the ITO world.  She is also a contract Team Evaluator with NZQA, participating in EERs for PTEs and ITOs.

She is solutions focused.


Alice Jones

Alice's passion has always been with the environment and this began about 20 years ago with a Master of Science (Hons) at Auckland University majoring in ecological restoration and zoological physiology.

Her tertiary education experience is in senior academic and managerial roles at an institute of technology.  Alice also coordinated student research whilst continuing her own research in several ecological projects throughout NZ.  Alice is also a qualified ESL teacher, having taught Business English, in Japan and NZ.  Her work with Arahanga is mainly in research, instructional design and educational resource design.

Alice has been inspired by the industry training she has undertaken for a New Zealand ITO; facilitating courses to a wide range of business people. Here she has realised the need for sound communication skills in industry.

Recently Alice has been one of the key people at Arahanga for three very diverse PTE registration application projects. These projects involve guiding organisations and staff to develop capabilities required by NZQA and TEC and completing application paperwork and liaising with NZQA/TEC on their behalf.